1. What services does Tommy Tuckers Media offer? We specialise in Graphic Design, Branding, Web Design, UI/UX Design, Logo Design, Digital Marketing, Aerial Photography, and General Photography and Film. Explore more on the Our Services section on our Home Page or select which service you would like more info on by hovering over Services in the navigation bar at the top of any page.

2. How do I get started with a project? Getting started is easy! Contact us via our Contact Page or email. We’ll discuss your needs, provide a quote, and agree on a timeline to bring your vision to life.

3. What is your typical turnaround time? Turnaround time varies depending on the project’s scope and complexity. We’ll provide an estimated timeline during our initial consultation.

4. Do you offer revisions? Yes, all projects include a set number of revisions as agreed upon in the contract. Additional revisions beyond the agreed scope may incur extra charges.

5. What are your payment terms? We require a deposit upfront, with the remaining balance due upon project completion. Full details are outlined in our Terms and Conditions.

6. Can you work with clients outside of London or the South West? Absolutely! We work with clients locally and globally, offering flexible communication and collaboration options to suit your needs.

7. Do you offer packages or discounts for multiple services? Yes, we can tailor packages based on your needs. Contact us to discuss your requirements and get a customised quote.

8. What file formats do you provide? We deliver final designs in various formats suitable for both print and digital use. Specific formats will be discussed and confirmed during the project.

9. Do you use templates or create custom designs? All our designs are custom-made to reflect your unique brand identity and goals. We do not use pre-designed templates, ensuring a personalised approach every time.

10. How can I provide feedback during the design process? We encourage regular communication and will provide mock-ups or drafts for your review at key milestones. Feedback can be shared via email, video calls, or collaborative tools.

11. What is your approach to branding projects? We take a strategic approach to branding, starting with understanding your business goals, target audience, and unique values. From there, we craft a cohesive brand identity that resonates and stands out.

12. Do you handle website hosting and maintenance? While we primarily focus on design and development, we can recommend trusted hosting providers and offer basic maintenance packages if needed.

13. Can I see examples of your past work? Certainly! Visit our Home Page to explore some of our recent projects and see how we’ve helped clients unleash their vision.

14. What happens if I need support after the project is complete? We’re here to help! Post-project support is available, and we can discuss ongoing maintenance or additional services as required.

15. How can I contact you for more information? You can reach us via our Contact Page, email us at contact@tommytuckersmedia.com, or call us at +44 (0) 20 7870 6440. We’re happy to answer any questions you may have!